Pricing & Taxes
• All rates are in Thai Baht (THB).
• National Park Fees:
- Base rates: 200/300/400/600 THB per person
- Adjusted rates if park fees increase
• Join-in program rates include:
- 7% VAT
- 3% withholding tax (deductible)
• Multilingual guides upon request: 3,500 THB per guide
• Fuel Surcharge:
- Base fuel rate (March 2025): 33 THB/Liter
- If fuel exceeds 35 THB/Liter, rates may be revised.
Private Luxury Tours
Private Catamaran, Luxury Speedboat & Longtail Boat Charter – Special Conditions
• Deposit: 50% required to confirm bookings.
• Balance Payment: Due 7 days before departure.
• Cancellations: Not allowed, but trips can be postponed within 1 year (subject to availability).
Amendments & Cancellations
• F.I.T. (Free Independent Travelers)
- Changes/cancellations at least 5 days prior: No charge.
- Cancellations between 5 and 2 days prior: 20% charge.
- Cancellations less than 48 hours prior: 50% charge.
- Cancellations within 12 hours or No-Show: Full charge.
- Doctor’s certificates will not be accepted for refunds.
Travel Agreement: Rules, Responsibilities & Disclaimers
1. Safety and Health of Travelers
1.1 Clients must inform the company of any medical conditions or health concerns in advance.
1.2 Sea tours are not suitable for pregnant women or those with bone or heart conditions.
1.3 Clients must wear life jackets at all times while on the boat and follow the guide’s instructions strictly.
2. Program Changes
2.1 The tour program may be subject to change due to weather conditions, sea levels, safety concerns, or the discretion of the tour leader.
2.2 The company reserves the right to cancel or modify the program without prior notice if deemed unsafe.
3. Personal Property
3.1 Clients are responsible for their own personal property. The company is not liable for any loss or damage to personal belongings.
3.2 The company recommends avoiding bringing valuables such as phones, cameras, or jewelry on the boat unless they are properly secured in waterproof containers.
4. Pick-Up and Drop-Off
4.1 Free pick-up and drop-off services are available for certain areas of Krabi Town, Ao Nang, and Klong Muang as specified.
4.2 If clients are staying outside the specified areas, they must inform the company in advance so that transportation can be arranged at an additional cost.
5. Non-Refund Policy
5.1 The company reserves the right to refuse refunds in the following cases:
The client is unable to participate in certain activities due to personal reasons (e.g., unable to swim, seasick, afraid of heights, etc.).
Certain tour stops are inaccessible due to factors beyond the company’s control, such as weather, time constraints, or safety issues.
Clients are dissatisfied with the number of participants in the tour or the experience differs from expectations.
Clients are late, miss the tour, or leave the program early without prior notice.
6. Food and Personal Restrictions
6.1 The tour program includes standard meals as specified. If clients have dietary restrictions (e.g., food allergies, vegetarian, halal, etc.), they must inform the company at least 1 day in advance.
6.2 If clients fail to notify the company in advance and cannot eat the provided meals, the company will not refund any costs.
6.3 Clients may purchase additional food from island shops or stops, with any extra costs being the client's responsibility.
7. Additional Expenses & Budget
7.1 Travel costs for the trip will be within the budget defined by the client in advance.
7.2 Clients are responsible for any additional costs beyond the agreed budget, such as:
Purchasing extra food, beverages, or souvenirs
Special services like renting equipment, additional activities, or personal expenses
Additional fees for services outside the included program
7.3 Clients are required to settle any extra charges directly with the tour staff or service providers at the point of service.
8. Travel from Remote Areas & Tour Duration
8.1 The average duration of each daily tour program is approximately 8 hours, including pick-up and drop-off times.
8.2 Clients staying outside the main area (e.g., Koh Lanta, Koh Jum) may need to leave their accommodation earlier and return later compared to those staying in Krabi Town or Ao Nang.
8.3 If clients from distant locations join the same group, the company may adjust the tour schedule to accommodate them, such as:
Reducing time at certain stops
Delaying boat departure
Returning to port earlier to ensure timely return for all participants.
8.4 The company reserves the right to make schedule adjustments without providing refunds or compensation.
Customer Responsibilities & Travel Insurance
• Illness & Medical Conditions:
- Customers must have valid travel insurance.
- No refunds for illness-related cancellations.
- Krabi Spesialisten will provide a booking statement for insurance claims (not medical documentation).
• Acknowledgment & Agreement:
- Proceeding with a booking implies acceptance of all Terms & Conditions.
Included Services
All Krabi Spesialisten tours include:
• English-speaking, TAT-licensed tour guides.
• Multilingual guides available for Premium Tours.
• Round-trip transfers by van, bus & boat.
• First-class ASIA Insurance (personal & accidental death coverage).
• Snorkeling equipment & life jackets.
•Meals, drinking water & soft drinks.
