Guest who need to cancel a booking should contact us as soon as possible. Deposits already paid are only returned in accordance with the following conditions;
Reservations are considered valid after receiving a pre-payment of 30% of the total rental costs, or otherwise agreed amount.
The outstanding balance must be paid 8 weeks before the day of arrival. If your booking is done within 8 weeks before arrival, you are required to pay the full amount immediately. In case of cancellation more than 20 weeks before arrival 50% of the pre-payment will be refunded, deducted by administration/ bank charges. No refund will take place after this time. We therefore strongly recommend a travel insurance.
Non-arrival guests, who are unable to attend or fail to attend for whatever reason forfeit their deposit paid and the full amount of the booking will be due. It is suggested that booking guests take out appropriate holiday / cancellation insurance where required.
In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.
